Shipping Policy

All orders placed with Jannah Modest are dispatched from our UK base. We aim to process and dispatch all orders within 1–2 working days of receipt.

---

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel online. If you have not received tracking details within 2 working days of placing your order, please contact us.

---

International Delivery

We ship to selected countries internationally. International shipping costs and estimated delivery times are calculated at checkout based on your destination.

• Delivery times vary by country — typically 5–14 working days.
• International orders may be subject to customs duties, import taxes or other charges levied by the destination country. These charges are the sole responsibility of the customer.
• We are not responsible for delays caused by customs processing.
• We are unable to ship to PO Boxes for international orders.

---

Order Processing Days

We process and dispatch orders Monday to Friday, excluding UK public holidays. Orders placed on weekends or public holidays will be processed on the next working day.

---

Delivery Problems

If your order has not arrived within the expected timeframe, please first check your tracking number. If you are still unable to locate your parcel, please contact us at hello@jannahmodest.com with your order number and we will investigate promptly.

---

Shipping Enquiries

Email: hello@jannahmodest.com Phone: 07538 620333