Jannah Modest

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Privacy Policy

Jannah Modest (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website and make purchases from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.


Who We Are

Jannah Modest is a UK-based modest fashion retailer.

Our registered address is:

63-66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE

You can contact us at hello@jannahmodest.com or by calling 07538 620333.


What Personal Data We Collect

  • Name, email address, delivery address and phone number — collected when you place an order.
  • Payment information — processed securely via our payment provider. We never store your full card details.
  • Email address — if you sign up for our newsletter (only with your explicit consent).
  • Browsing data — including pages visited, time on site, device type, and IP address, collected via cookies (see Section 6).
  • Communications — any messages you send us via the contact form or by email.

How We Use Your Personal Data

We use your personal data for the following purposes, each supported by a lawful basis under UK GDPR:

  • Processing and fulfilling your orders — Lawful basis: Contract performance.
  • Sending order confirmations, shipping updates and invoices — Lawful basis: Contract performance.
  • Responding to customer enquiries and providing support — Lawful basis: Legitimate interests.
  • Sending marketing emails about new collections and offers — Lawful basis: Consent (you can unsubscribe at any time).
  • Improving our website and customer experience — Lawful basis: Legitimate interests.
  • Complying with our legal obligations — Lawful basis: Legal obligation.

How We Store Your Data

Your personal data is stored securely on servers within the United Kingdom and/or European Economic Area. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure or destruction.

We retain your order data for 7 years in accordance with UK tax and accounting requirements. Marketing data is retained until you unsubscribe. You may request deletion of your data at any time (see Section 7).


Who We Share Your Data With

We do not sell, rent or trade your personal data to third parties for their marketing purposes. We may share your data with the following trusted service providers, solely to fulfil your order or run our website:

  • Delivery companies (e.g. Royal Mail, DHL) — to ship your order.
  • Payment processors (e.g. Stripe, PayPal) — to process your payment securely.
  • Email marketing platforms (e.g. Mailchimp, Klaviyo) — to send you newsletters (only if you have consented).
  • Website hosting providers — to operate our website.

All third parties are contractually required to keep your data secure and only use it for the specified purpose.


Cookies

Our website uses cookies — small text files placed on your device — to improve your browsing experience, remember your preferences and analyse how our website is used.

Types of cookies we use:

  • Essential cookies — required for the website to function (e.g. shopping cart, login). These cannot be disabled.
  • Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics). These are only set with your consent.
  • Marketing cookies — used to show relevant advertisements. These are only set with your consent.

You can manage your cookie preferences via the cookie consent banner when you first visit our site, or by adjusting your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

For full details of the cookies we use, please see our Cookie Policy.


Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — You can request a copy of the personal data we hold about you.
  • Right to rectification — You can ask us to correct inaccurate or incomplete data.
  • Right to erasure — You can ask us to delete your personal data (subject to legal retention requirements).
  • Right to restriction — You can ask us to limit how we use your data.
  • Right to data portability — You can ask for your data in a machine-readable format.
  • Right to object — You can object to us using your data for direct marketing at any time.
  • Right to withdraw consent — Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@jannahmodest.com. We will respond within 30 days. If you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.


Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.


Contact

For any questions about this Privacy Policy or how we handle your data:

Email: hello@jannahmodest.com

Address: Jannah Modest, 63-66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE.